Financial Policy

Thank you for choosing David Cedeño MD DDS. Our primary mission is to deliver the best and most comprehensive care available. An important part of the mission is making the cost of optimal care as easy and manageable for our patients as possible by offering several payment options.

BASIC POLICY:

Payment for services are due at the time service is rendered. Exception: for certain lengthy procedures, (e.g. bone grafting, implants, tumors etc) we will require payment 5 days prior to surgery.

Our office accepts Visa, MasterCard, American Express, Discover Card, Check, or Cash. We also provide financing options through Care Credit. There is a $35 returned check fee due and payable from you for each check payment returned to us by your bank.

FOR PATIENTS WITH DENTAL INSURANCE:

Your co-pay and deductible are due at the time of service. We will work with your carrier to maximize your benefits and directly bill them for your treatment. At no cost to you, we will submit insurance claims on your behalf. Remember that insurance authorizations or referrals for services do not guarantee payment. If your insurance company denies the claim and/or does not pay in full within 60 days, we require you to pay the balance due. If your insurance eventually pays your claim, you will be issued a refund. Please read, “Why doesn’t my insurance pay for this?” under the patient information tab at www.drdavidcedeno.com.

HMO/MANAGED CARE PARTICIPANTS:

Some benefit plans require pre-authorization and specialist referral forms from your general dentist. Please provide the proper insurance plan identification and forms necessary prior to your visit. Co-payments or patient out-of-pocket fees are due and payable at the time of service.

CHANGE IN TREATMENT:

Your options for treatment and costs are discussed and agreed upon prior to beginning treatment. If at any time it is necessary to change the treatment plan and additional charges or credits are applicable, these are explained to the patient and agreed to before treatment is continued.

CANCELLATION OF APPOINTMENTS:

To maintain the continuity of a very valuable and busy surgical schedule, patients who cancel their appointment without notice twice in a year will be charged a non-refundable deposit of 50% of the total cost of the procedure prior to scheduling treatment.

FOLLOW-UP VISITS:

Periodic post-operative office visits may or may not be covered under your insurance plan; however, these may be required by the attending doctor to monitor your health. For routine procedures, (e.g. extractions) we provide the first routine post-operative visit free of charge.

If you have any questions, please do not hesitate to ask.